Three things to keep in mind when hosting a webinar.

Over the past few weeks, I’ve had the privilege of hosting one webinar and attending two.  Webinars can be a tremendous way to engage an audience of your customers or prospects.  It’s not something that should be undertaken without a plan, and here are three things to keep in mind when planning yours. Choose a… Read more »

The importance of supply chain visibility.

This week, I led a webinar for a client about the importance of supply chain visibility.  Supply chain visibility is key for a logistics company for customer retention, revenue generation and proactive communication.  Let’s briefly touch on each one and why it is so crucial. Customer retention Freight rates are constantly in flux regardless of… Read more »

ACE Chicago Outreach Report

Last Thursday, the CCBFA and Roanoke Trade were kind enough to host an outreach seminar on ACE.  The featured speakers were Steve Hilson and Vince Annunziato of Customs and Border Protection. Their message?  If you’re a Customs broker, get on ACE now.  It doesn’t have to be a full dive into the deep end of the pool… Read more »

Meet your World Cup host, Brazil.

Brazil’s economy is, without question, the economic engine that drives South and Latin America.  Besides the futbol tournament currently underway and the Olympics slated for Rio in 2016, Brazil leads all South American countries in population and GDP. They are also a country besieged by poverty, high taxes, crime and infrastructure challenges. Brazil is the… Read more »

How do you innovate for customers?

This week brought Apple’s annual Worldwide Developer Conference, or WWDC. While Apple holds many events for the consumer (think their iPhone and iPad launch events held every year), this is one aimed at the people who build software and applications for their ecosystem, Mac OS X (for Apple desktops) and iOS (for the aforementioned iPhones… Read more »

Shall there be only one…permit?

Last week in Miami, the Commercial Operations Advisory Committee, or COAC, put forth a series of recommendations to Customs and Border Protection.  COAC meets quarterly and is comprised of members of the trade representing importers, exporters, trade associations, Customs brokers and others.  Members of the Committee are appointed to two-year terms. The present construct of… Read more »

Net neutrality and why it's important.

Net neutrality is the concept that all traffic that moves on the internet does so without impediment or priority based on financial advantage or incentive. President Obama campaigned as a proponent of net neutrality and understands fully why it is important. WHAT IS NET NEUTRALITY? Over time, though, the concept of net neutrality has been… Read more »

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